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🇬🇧MC Troubleshooting

Minecraft Troubleshooting

Solutions for common Minecraft Java server issues on CoreSynth.


Overview

FeatureDetails
Availability24/7
VersionsJava 1.8 - 1.21
PanelControl panel

Common Issues

Missing/Invalid eula.txt

Cause: EULA not accepted.

Solution:

  1. In the control panel, go to File Manager
  2. Open eula.txt
  3. Change eula=false to eula=true
  4. Save and restart server

Invalid Session / Failed to Verify Username

Cause: Using a cracked client with online-mode enabled.

Solution:

  1. In the control panel, open server.properties
  2. Set online-mode=false
  3. Restart server

Warning: With online-mode=false, cracked clients can connect but skins will not work.


Server Lag / Performance Issues

Cause: Insufficient RAM, too many plugins, or poor view-distance settings.

Solution:

  1. Reduce view-distance:
view-distance=6 simulation-distance=6
  1. Check RAM usage:

    • In the control panel, go to SystemResource Usage
    • If RAM is at limit, upgrade the server
  2. Optimize plugins:

    • Remove unused plugins
    • Use Paper or Purpur server software

View-Distance Optimization

Cause: Too high view-distance value is overloading the server.

Recommended Settings:

PlayersView DistanceSimulation Distance
1-106-84-6
10-308-106-8
30+10-128-10
view-distance=8 simulation-distance=6 entity-broadcast-range-percentage=50

Plugin/Mod Compatibility Issues

Cause: Plugin is not compatible with Minecraft version or server software.

Solution:

  1. Verify Minecraft server software version (Paper, Spigot, Vanilla)
  2. Check plugin documentation for supported versions
  3. Update plugin to latest version
  4. Check logs (logs/latest.log) for compatibility errors

Server Crashes — OutOfMemoryError

Cause: Insufficient RAM allocated to server.

Solution:

  1. In the control panel, go to Startup
  2. Increase Memory value (minimum 2 GB for smaller servers)
  3. Restart server

Tip: For 1-10 players, we recommend 2-4 GB RAM.


Server Crashes — Tick Rate Issues

Cause: Server cannot keep up with world ticks.

Solution:

# In server.properties max-tick-time=-1

In the control panel, edit startup parameters:

java -Xmx2G -Xms2G -XX:+UseG1GC -jar server.jar

Cannot Connect to Server

Cause: Firewall, wrong port, or server not running.

Solution:

  1. Check server status:

    • In panel, verify server is running (green indicator)
  2. Check port:

    • Verify you are connecting to the correct port
    • Default port: 25565
  3. Firewall settings:

    • In the control panel, go to Security
    • Ensure port 25565 is allowed

Diagnostic Commands

Run these commands in the server console for diagnostics:

CommandPurpose
/listShow online players
/timings onEnable timings report
/gcForce garbage collection
/reloadReload configuration

Next Steps


Need help? Open a support ticket  or ask Alex.

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